Cookie Policy
Last updated: January 2025
What Are Cookies?
Cookies are small text files that get stored on your device when you visit our website. They help us remember your preferences and understand how you interact with our content. Think of them as digital bookmarks that make your browsing experience smoother.
At Xeravox, we're pretty straightforward about this stuff. We use cookies to keep the site running properly and to understand what's working for visitors interested in watercolour illustration.
Types of Cookies We Use
Essential Cookies
These are the basics. Without them, the website wouldn't function properly. They handle things like keeping you logged in if you've got an account, remembering items in your cart, and ensuring forms work as they should. We can't really turn these off because the site needs them.
Functional Cookies
These remember your choices. Maybe you've adjusted text size or chosen a particular viewing preference for our watercolour galleries. Functional cookies keep track of those decisions so you don't have to set everything up again each visit.
Analytics Cookies
We use these to see what's popular and what isn't. They tell us which pages get the most attention, how long people spend reading about different illustration techniques, and where visitors might be getting stuck. It's anonymous data that helps us make better decisions about content.
Marketing Cookies
Sometimes we run workshops or share new illustration resources, and these cookies help us show relevant information to people who might be interested. They track which pages you've visited so we can suggest related content that actually makes sense for you.
Managing Your Cookie Preferences
You've got control here. Most browsers let you block or delete cookies, though doing so might affect how the site works. Some features might not be available if you disable certain types.
Browser Settings
Each browser handles cookies differently. Here's where to look:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
If you clear your cookies, you'll need to reset any preferences you've saved on our site. It's a bit like starting fresh each time.
How Cookies Improve Your Experience
The practical benefit of cookies shows up in small ways. When you return to our site, we can show you where you left off in reading about illustration techniques. If you've looked at several pages about watercolour materials, we might suggest related resources about paper types or brush selection.
Analytics cookies help us spot when something isn't working right. If we notice everyone's leaving a particular page quickly, that's a signal we need to improve it. Maybe the navigation is confusing or the content isn't what people expected.
Session Duration
Some cookies last only while you're actively browsing. Once you close the tab, they're gone. These handle immediate tasks like form submissions or temporary preferences.
Persistent Storage
Other cookies stick around longer—sometimes for months. These remember your login status or language preferences so you don't have to set them every visit.
Third-Party Services
We occasionally use external services that set their own cookies. Analytics platforms or embedded content might add their own tracking. We try to keep these minimal and purposeful.
Data Retention
We don't keep cookie data forever. Essential cookies typically expire when you close your browser. Analytics and marketing cookies might persist for up to 24 months, but you can delete them anytime through your browser settings. We regularly review what we're collecting to make sure we're only keeping what's genuinely useful.
Your Rights and Control
- You can refuse cookies by adjusting your browser settings at any time
- You're able to delete existing cookies whenever you want
- Some features may not work properly if you disable certain cookie types
- We won't use cookies to identify you personally without explicit consent
- You can request information about what data we've collected via cookies
- Changes to this policy will be posted on this page with an updated date
Questions About Cookies?
If something here doesn't make sense or you'd like more details about how we handle cookies, just get in touch. We're based in Sonning on Thames and happy to explain anything that seems unclear.
Contact us at [email protected] or call +44 7985 712264
Unit 6B The Old Forge, Pearson Road Sonning on Thames, Sonning, Reading RG4 6UH, United Kingdom